End-of-year special: up to 40% off until 31 Dec 2026See plans →

Travel agency software

AI for customers & agents. Sell more trips, in your brand.

Your own agency website with hyper-personalised AI itineraries, a Backoffice CRM that turns every plan into a booking, and the Back In 5 app for your travelers. Built on state-of-the-art AI and machine learning, live in your brand from US$199/mo.

Included in every planYour websiteBackoffice CRMBack In 5 appYour own data
Backoffice CRM
Backoffice CRM charts: booked revenue, bookings, new leads, lead-to-booking rate and average booking value
Customer website
Customer website: a customer customising a package; the AI added a cooking class to Day 1 and saved version 2
Back In 5 app
The Back In 5 app: a 10-day Sri Lanka trip with flights, hotels, visa, budget and day-by-day plan

Sample agency site on Back In 5 (demo data)

Runs on Google CloudPayments on your own StripeMessenger, Instagram & WhatsAppYour domain, your dataUS & Australian company
See it in 3 minutes

From a customer’s idea to a paid booking

Watch a traveler plan a trip with AI on an agency website, chat on Messenger, and the agency turn it into a quote and a booking in the Backoffice CRM.

The real product

Everything your agency runs on, in your brand

These are real screens from a sample agency on Back In 5. Your version carries your name, colours and domain.

Your website, with an AI assistant in the corner

  • Plans a custom trip, suggests packages, answers questions
  • Hands over to a person when the customer asks
  • Your logo, colours and domain
Tour packages on an agency website, with the AI chat assistant open in the corner
Sample agency site on Back In 5 (demo data)

Explore every feature →

Hyper-personalised itineraries

Every trip built around one traveler

No templates. Our state-of-the-art AI and machine learning build each day-by-day itinerary around the person asking, then keep adjusting it as they chat.

  • Dates, budget and who’s travelling
  • Interests, pace and travel style
  • The season and typical weather for the dates
  • Your own packages, places and markup
✨ State-of-the-art AIMachine learningKept up to date for you
A customer trip in the Backoffice CRM: a 7-day Cultural Triangle itinerary
Sample agency site on Back In 5 (demo data)
Why Back In 5

Big-agency AI, without the big-agency build.

Building your own booking site and AI costs tens of thousands up front, then hundreds every month to keep it running. We build it once for every agency and keep it up to date.

The old-school wayNot recommended

An agency site with booking, built from scratch

US$3,000–60,000one-off development
US$300–2,500/moAPIs, infrastructure, hosting

Building it yourself

  • Developers, designers and AI specialists to hire
  • APIs, hosting and security to pay for every month
  • Rebuild every time the AI models change
  • Months before a customer sees anything

With Back In 5

  • No setup fee, a free first month, then plans from US$199/mo
  • Website, Backoffice CRM and app included
  • AI models and features kept up to date for you
  • Live in your brand, on your domain
How one enquiry becomes a booking

Your agency, working day and night

  1. Customer plans with AIOn your website, Messenger or Instagram, day or night.
  2. A real day-by-day planFlights, hotels, activities and a cost against their budget.
  3. Lead lands in your CRMWith the trip, the budget and contact details, assigned to an agent.
  4. AI drafts the quoteYour markup built in. Your agent checks it and sends.
  5. Paid on your StripeThe customer pays online. The money goes straight to you.
  6. Trip on their phoneItinerary, bookings and an AI assistant in the Back In 5 app.
AI working for you

AI that plans, quotes and replies, so your team can sell

The AI does the legwork. Your people keep the relationship, and nothing reaches a customer without your say.

AI trip planner

Customers chat or fill in a form and get a day-by-day plan with an estimated cost, on your website.

AI trip assistant

Answers travelers’ questions about the trip and destination, at any hour.

AI cost estimates & quotes

A costed quote from the plan, with your markup, ready for your agent to check.

AI replies & follow-ups

Drafted replies and timely follow-ups, so no enquiry goes cold.

24/7 AI on Messenger & Instagram

New enquiries on your social pages get an answer straight away.

AI lead scoring & chasing

See who is most likely to book, and keep unfinished bookings moving.

Messenger · Instagram · WhatsApp

Meet customers where they already chat

Your AI answers on Facebook Messenger and Instagram around the clock, suggests your packages and starts a custom plan. Every conversation lands in one inbox for your team.

Facebook Messenger

The AI answers new enquiries 24/7, suggests your packages and starts a custom plan.

Instagram

DMs to your Instagram page get the same AI answers and land in the same inbox.

WhatsApp

A WhatsApp chat button on every page of your website, straight to your team.

Your website

The AI chat assistant on every page: plan, browse, ask, or talk to a person.

Messenger conversation: the agency AI asks where, when and the budget, then suggests matching tour packages to customise
Sample agency on Messenger (demo)
Try it now

Plan a trip like your customers will

Tap through a small version of the AI trip planner that goes on your website, or just watch it play. A demo shows the full product: AI chat, quotes, payments and the Backoffice CRM.

  • Pick a destination
  • Say who’s going and the budget
  • Choose 1 of 3 trip styles
  • Send the plan to a consultant
  • See the consultant edit it and chat
hi there!

Where would you like to go?

On your real website this step also asks for dates.

Who it’s for

Built for every size of travel business

Starter

Solo operators & small agencies

Get a professional website with AI trip planning and a CRM, live in your brand, without a developer.

From US$199/mo

Growth

Growing agencies

Quotes, follow-ups and social enquiries handled by AI, with roles and auto-assign for your team.

From US$299/mo

Enterprise

Multi-store agencies, tour operators & OTAs

Your GDS, hotel and flight booking, custom automations and API access, built around your business.

Priced with you

Does it pay for itself?

Work it out with your own numbers

Set your profit per booking and how many extra bookings you expect. See how fast the plan pays for itself, after your free month.

Your own numbers: we don’t promise a number of bookings. No setup fee and the first month is free; AI and maps usage on your Google account is extra.

Pays for itself with1 bookinga month
Extra profit a month+US$901after the US$299 plan
First 3 months, after the free month+US$3,002no setup fee
Pricing

Three simple plans. Up to 40% off.

Plan 1

Starter

US$299/mo
US$199/mo

Small agencies and solo operators starting with AI.

Most popular

Growth

US$499/mo
US$299/mo

Growing agencies, with a team and AI working for them.

Plan 3

Enterprise

Let’s talk

Multi-store agencies, tour operators, OTAs.

End-of-year special for partners who join by 31 Dec 2026: 33% off Starter and 40% off Growth, then the struck-through price applies. Every plan starts with a 1-month free trial. No setup or entry fee. Prices in US$, excluding taxes. AI and maps usage runs on your own Google account at Google’s prices. A new customised Customer Website build is optional, from US$2,000 one-off.

See all plans →

Getting started

Live in your brand in three steps

  1. A demo on a video call

    Book a demo

    See the website, the AI planner and the Backoffice CRM, and pick the plan that fits.

  2. Your brand and systems connecting to the platform

    We set you up in your brand

    No setup fee: we put your website on your domain, load your packages and train your team. Your first month is free.

  3. An agency team celebrating going live

    Go live and grow

    Customers plan trips with AI on your site, and your team turns them into bookings.

How we set you up, free →

Questions

Common questions

What is Back In 5 for travel agencies?

One platform with three parts: a website in your brand with an AI trip planner, a Backoffice CRM for your team, and the Back In 5 app for your travelers. Customers plan trips with AI on your site, and your team turns those plans into bookings.

How much does it cost?

Starter is US$199 a month (normally US$299) and Growth is US$299 a month (normally US$499) for partners who join by 31 Dec 2026. Enterprise is priced with you. Every plan starts with a 1-month free trial, with no setup or entry fee. A new customised Customer Website build is optional, from US$2,000 one-off. Prices are in US$ and exclude taxes.

Can I use my own domain and brand?

Yes. Your website runs on your own domain with your logo and colours, and emails to customers come from your own address. Travelers can also keep their trip in the Back In 5 app.

Do we need a GDS?

No. Starter and Growth work without one. If you already use a GDS, Enterprise links it and adds hotel and flight booking inside the platform.

Who owns the data?

You do. Your customers, trips and bookings are your own data on every plan.

All questions →

End-of-year special

Up to 40% off until 31 Dec 2026.

Back In 5 is a US and Australian based company.

support@backin5.travel
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